cashsweep2 is committed to protecting the privacy of every player who registers and plays on our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you hold in respect of your information.
This Privacy Policy ("Policy") sets out the data processing practices of cashsweep2 ("cashsweep2", "we", "us", "our") in relation to personal information collected from individuals ("User", "Player", "you", "your") who access, register on, or use the cashsweep2 online gaming platform accessible at cashsweep2.cam and any associated subdomains, mobile interfaces, or services provided thereunder ("Platform").
cashsweep2 takes the privacy of its players seriously. As a platform serving Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond, we are conscious of the sensitivity of financial and personal information entrusted to us. We process personal data only to the extent necessary to deliver, secure, and improve the Platform, and to comply with our obligations under applicable international gaming and anti-money-laundering regulations.
By registering an account on cashsweep2 or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the data processing practices described herein. If you do not consent, please discontinue use of the Platform and close your account.
Note for Malaysian Users: Malaysia's Personal Data Protection Act 2010 (PDPA) establishes certain obligations in respect of personal data processing conducted within Malaysia. While cashsweep2 operates under an international gaming licence outside Malaysia's domestic regulatory framework, we adopt data handling standards consistent with recognised international privacy best practices and apply appropriate protections to all player data regardless of jurisdiction.
For the purposes of this Policy, the following terms have the meanings set out below:
cashsweep2 collects the following categories of personal data from players using the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (e.g., MyKad) | Account registration, KYC verification, age enforcement |
| Contact Data | Email address, mobile number, residential address (including city — e.g., Kuala Lumpur, Penang) | Account communications, support, fraud prevention |
| Financial Data | Payment method details (e.g., DuitNow account, Touch 'n Go eWallet ID, Maybank account reference), deposit and withdrawal amounts in MYR | Payment processing, AML compliance, withdrawal verification |
| Transaction Data | Bet history, game activity logs, deposit and withdrawal records, bonus claims and wagering history | Account management, responsible gambling monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration, clickstream data, feature usage patterns | Product improvement, personalisation, responsible gambling analysis |
| Communications Data | Records of live chat and email communications with support team | Quality assurance, dispute evidence, staff training |
| KYC Documents | Copies of government-issued ID, proof of address documents, source-of-funds declarations | Regulatory compliance, identity verification, AML obligations |
cashsweep2 collects personal data through the following means:
cashsweep2 processes personal data on the following legal bases, depending on the specific processing activity involved:
cashsweep2 uses the personal data we collect for the following specific purposes:
No Data Selling: cashsweep2 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.
cashsweep2 does not share your personal data with third parties except in the following specific circumstances:
cashsweep2 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with cashsweep2's data destruction procedures.
cashsweep2 employs a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While cashsweep2 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own Account credentials and for notifying cashsweep2 support immediately if you suspect any unauthorised access to your Account.
cashsweep2 uses cookies and similar tracking technologies on the Platform to ensure its proper functioning, to improve the player experience, and to conduct analytics. The following categories of cookies are used:
You may control cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect the functionality of the Platform. cashsweep2 does not use third-party advertising or behavioural tracking cookies to build advertising profiles for use on third-party networks.
Subject to applicable law and cashsweep2's regulatory obligations, you hold the following rights in respect of the personal data we hold about you:
To exercise any of the above rights, please contact cashsweep2's support team via live chat or email at [email protected]. We will respond to all verified requests within 30 days. Identity verification may be required before we process rights requests to protect against fraudulent access to other players' data.
cashsweep2 is strictly a platform for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21, and we do not permit any individual under that age to register an account or access the Platform's gaming services.
As part of the mandatory KYC verification process, cashsweep2 requires all players to submit government-issued identification confirming their date of birth. Accounts where the holder is identified as being under the age of 21 at any time are immediately suspended, any funds returned to the payment source, and all personal data associated with the account retained only to the extent required to document the enforcement action and comply with regulatory obligations.
If you believe that a minor has registered an account on cashsweep2 or has accessed the Platform without authorisation, please notify us immediately at [email protected]. We will investigate and take appropriate action promptly.
21+ Only. cashsweep2 is an adult entertainment platform. For players aged 21 and above only. Providing false date of birth information to circumvent this restriction constitutes a breach of our Terms and Conditions and may result in permanent account closure and forfeiture of all balances.
cashsweep2 operates as an internationally licensed gaming platform. Your personal data may be stored and processed in server facilities or by service providers located outside Malaysia, including in jurisdictions that may not provide the same level of data protection as Malaysian domestic law.
Where personal data is transferred internationally — for example, to payment processors, KYC verification providers, or cloud infrastructure providers operating in other jurisdictions — cashsweep2 takes appropriate safeguards to ensure that such transfers comply with applicable data protection standards. These safeguards include:
By registering an account and using cashsweep2, you acknowledge and consent to the processing of your personal data in the manner and locations described in this Policy.
cashsweep2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be published on this page, with the date of last revision indicated at the top.
Where amendments are material in nature — such as changes that significantly alter how we use or share your personal data — cashsweep2 will provide advance notice to registered users via email to the address associated with their account or via a prominent in-platform notification, where practicable, prior to the changes taking effect.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed of how cashsweep2 protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data cashsweep2 holds about you, please contact our support team using the details below:
For requests to exercise your data rights (access, rectification, erasure, portability, restriction, objection), please submit your request in writing via email with sufficient information to verify your identity. Requests that cannot be verified will not be processed to protect the security of other players' data.
For responsible gambling enquiries, including self-exclusion requests and deposit limit changes, please visit our dedicated Responsible Gambling page or contact support via live chat.
Your data is not a product at cashsweep2. Here is how we back that commitment in practice — not just in policy text.
Every byte of data transmitted between your device and cashsweep2 — including login credentials, payment details, and KYC documents — is protected by bank-grade 256-bit SSL encryption in transit at all times.
cashsweep2 does not sell, rent, trade, or otherwise transfer your personal data to third parties for their commercial or advertising use. Your information is used only to operate and improve the Platform and to meet regulatory obligations.
Access, rectification, erasure, portability, and objection rights are all honoured within 30 days of a verified request. Submit your request via live chat or email and our team will guide you through the process.
Internal access to your personal data is restricted to authorised cashsweep2 staff who require it to perform their specific role. All internal data access is logged and subject to regular audit to prevent misuse.
KYC documentation — including copies of your MyKad, passport, or proof of address — is stored in encrypted format on secure servers with access logging. These documents are processed only for identity verification and regulatory compliance purposes.
If you choose to opt out of marketing communications, your preference is actioned immediately. We do not contact opted-out players with promotional material, and we maintain consent records to evidence compliance with your preference.
Our support team is available 24/7 to help with any privacy enquiry, data access request, or marketing opt-out. Reach us via live chat on the Platform or at [email protected].
Play responsibly. For players aged 21 and above only. Gambling involves financial risk.